Patient Feedback

Elaine S.

Excellent customer service and great choice of frames. Would definitely recommend Punch Opticians to everyone looking for a really good Opticians with no hassle . Special thanks to Hazel who was really helpful.

5/5
Teagan J.
This was a great experience with a wonderful optition and very friendly staff so professional under new social distancing guide lines I would 100% recommend a visit
 
5/5
James H.

Optician is great, very thorough, very personable, informative and clearly very experienced. Would recommend to anyone

5/5
Stuart S.

Myself and my mother have been using Punch for many years now. Friendly and excellent customer service. Recommended 100%!

5/5
Lynne C.

I am so happy. I went to specsavers and my glasses weren’t good. They tried but put it down to my cataracts. I needed a second opinion. OMG what a difference. I will be using Punch from now on!

5/5
Chris O’C.

Very thorough and friendly opticians. No hassle.

5/5
Richard B.

This place is amazing Best opticians I’ve come across in years I’ve been going here now for three years, fantastic customer service…

5/5
Dennis P.

My wife and I moved to Northampton last year. We both wear glasses so we needed to find a new optician. We knew nothing about the area, however while finalising our house transaction we noticed there was an optician nearby. With everything involved in moving house we did nothing about having our eyes tested until November this year.
From the initial phone call we knew we were dealing with a friendly but professional business. The reception staff made us feel very welcome so we both made appointments for eye tests. We were impressed with the measures taken to keep everyone safe: visits by appointment only, face protection for staff and customers, sanitising spray etc.
We both had our eye tests conducted by Alistair, what a character! I could write at length about his suitability for the job but my advice is visit Punch, you won’t regret it.

5/5
Reds

The ladies are amazing and super professional and actually cheered my day up so much I left laughing with a big smile on my face & so much happier than I arrived, even though I’d need glasses. I felt like my eyes & the look of the glasses were important to them just as much to me. I’ve never received that high level of service from specsavers and will only use Punch from now on. Thanks again ladies for such a fantastic service & for cheering up a moody narcoleptic. I hope I didn’t drive you too mad!

5/5
Olivier L.

I was recommended Punch Opticians by a friend of mine. As i was very keen to support local and in need of new lenses for my frames i decided to pay them a visit. And i and so thrilled i did! Great friendly and attentive service!
Really keen on understand your needs and wishes and actually very well priced. So nice to support a local and independent business. Would recommend 100% and will be back!

5/5
Rory H.
Fantastic customer service experience. Lovely, knowledgable staff, didn’t feel rushed or pressured. Great customer experience.
 
5/5
Das K.
Friendly and professional service that just can’t be beat!
 
5/5
David A H.

Fast and friendly!

5/5
J R
I have used Punch for many years. Very thorough tests which I need because of my medication. Great customer service and support. I recently bought wooden frames for a change and there were some issues getting the lenses to sit correctly. Until they were perfect they were sent back to be corrected. I rely on them for my tests and great advise on which frames suit me.
 
5/5
Jack F.

Friendly, professional and efficient staff. Clean. £32.50 for an eye test, 18 and under get it for free on the NHS.

They also offer hearing tests on Mondays.

 
5/5
Hilary H.

Very helpful, cooperative and efficient. What more can one expect? Nice to be treated like an individual human being so certainly preferable to Boots or Specsavers!

5/5
J U.
Excellent service, so friendly and really helpful, very professional. Highly recommended
 
5/5
Sarra C.

Friendly, knowledgeable staff, nothing is ever too much trouble. Use them personally and for my children. Highly recommend them!

 
5/5
Jason B.

Highly recommend this opticians. Great service and super friendly👍

5/5